Login to your Portal

Our team will be in contact with you throughout your hosting journey and, because we will be sharing information about potential and past guests with you we must do this in a secure way.

We communicate with our amazing Home Visitors securely too, so that they can receive details of home visits they will be carrying out, and to send the report from the Home Visit to us.

In order to receive this information, our Hosts and Home Visitors are given access to our secure portal via the email address they have used to register with us.  Here we provide you with a link to our portal, as well as tips on how to use it.

Please note, that you will not be able to log in on the link above until you have accepted the invitation that was sent to you.

Flow chart for portal access

Trouble shooting tips for using our portal 

  • The portal works best on a computer rather than a phone or tablet.  If you are able, try to access the portal via a laptop 
  • If you are able to access the portal, but seeing a blank page, clear your browser and try again 
  • Make sure you check your spam or junk folder for an email from ‘invites@microsoft.com’ with the subject “Microsoft Invitations on behalf of Refugees at Home”
  • Your initial invitation to the portal will expire, it’s recommended that you accept this as soon as possible 
  • Once you have successfully accepted your invitation, use the link on this page to access the portal
  • Ensure you are using the email address you gave us when you originally registered with us 

If you cannot log in to the portal after following the above steps, please contact our team on info@refugeesathome.org 

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